Returns + Exchanges

At Xarjabeen, we strive to ensure your satisfaction with every purchase. If you are not completely happy with your order, we offer a hassle-free return and exchange policy.

1. Eligibility

To qualify for a return or exchange:

• Items must be returned within 7 days of delivery.

• Items must be unused, unwashed, and in their original packaging.

• Proof of purchase (order confirmation or receipt) is required.

2. Non-Returnable Items

The following items cannot be returned or exchanged:

• Customized or personalized products.

• Perishable goods (e.g., food items).

• Items marked as “Final Sale.”

3. Return Process

To initiate a return:

1. Contact our customer support team at support@xarjabeen.com or call 0328-5363062 .

2. Provide your order number and reason for the return.

3. Once approved, ship the item back to the following address:

   Xarjabeen, Hayatabad, Peshawar

4. Refunds

• Refunds will be processed within 5-7 business days after receiving the returned item.

• Refunds will be issued to the original payment method.

5. Exchanges

• If you wish to exchange an item, please follow the return process and place a new order for the desired product.

6. Shipping Costs

• Return shipping costs are the responsibility of the customer unless the return is due to an error on our part.

7. Contact Us

For assistance with returns or exchanges, please contact us at:

• Email: support@xarjabeen.com

• Phone: 0328-5363062